Hands-on Lab

The LCH Customer Management Platform is a global self-service portal that gives LCH and LCH Plus customers 24/7 online access to real-time information across their entire lifecycle operations — eliminating manual touchpoints and putting control directly in your hands.
This platform delivers the "single pane of glass" for end-to-end global device fleet management — a core pillar of the Dell Lifecycle Hub suite value proposition.

The keycapabilities in this demo include:

• Global Dashboard — Centralized visibility with actionable insights on ready-to-deploy devices, active service requests, and more
• Inventory Reporting — Real-time hub asset inventory by country with stock levels, aging devices, end-of-life tracking, and utilization data
• Service Request Reporting & Tracker — Real-time visibility into SR fulfillment status from submission through configuration, shipment, and delivery
• Business Rules Visibility — View of account-level business rules
• User Management — Customer administrators can manage user access and roles directly
• Document Center — Centralized repository to share, track, and access key documents