Whether IT manages a single system or an entire datacenter, shifting the focus of operations from break-fix to enabling business transformation is challenging. IT managers need technology and tools that offer end-to-end visibility, actionable insights and a flexible experience to maximize their success. With TechDirect, we've simplified and streamlined your IT experience by delivering the results you need through a modern, intelligent, self-service portal with AI-powered connectivity. If you're under pressure to keep users and systems productive, look no further than TechDirect for a single view that shows both the big picture and whats happening across your entire fleet - anytime, anywhere.

This hands-on simulator will guide you through the lifecycle of TechDirect covering offers such as ProDeploy, Connected Provisioning, ProSupport for PCs with SupportAssist, Self-Healing Image Recovery, Data Erase, Asset Recovery Services and more.