Hands-on Lab
TechDirect: Transforming PC Fleet Management
HOL-1428-01
Services| 24 hrs

 

Keep users and systems productive with a single view that shows both the big picture and what's happening across your entire fleet - anytime, anywhere. TechDirect simplifies IT operations by offering end-to-end visibility, actionable insights, and a flexible experience through a modern, intelligent, self-service portal with AI-powered connectivity.

Key Features:

  • End-to-End IT Control: Manage the entire PC lifecycle with fleet-wide visibility and actionable insights
  • Proactive Capabilities: AI-powered connectivity for proactive and predictive issue resolution and automation
  • Streamlined Operations: Simplify device configuration, deployment, parts dispatch, telemetry-backed best fit recommendations, responsible recycling and more
Hands-On Simulator Experience: Explore the lifecycle of TechDirect, covering services such as ProDeploy Client Suite, Connected Provisioning, Self-Healing Image Recovery, ProSupport Suite for PCs with SupportAssist, Self-Dispatch, Data Erase, Asset Recovery Services, and more.


 

TechDirect (dell.com)

 

Demo Update History
Author: Jessica Fairchild
Stages
Documents

Demo Guide Link